goodvibes placement services
Customer Service
Job Description
Company Overview
GoodVibes Placement Services is a highly reputable recruitment and outsourcing firm based in Indore. We specialize in providing qualified professionals for senior, middle, and junior management positions. Our mission is to reduce unemployment in India and provide excellent services to our clients. Our company values customer success and strives to deliver exceptional service at all times.
Job Overview
We are seeking a skilled and motivated Customer Service professional to join our team at GoodVibes Placement Services. As a Customer Service Representative, you will be responsible for providing excellent service and support to our clients. This is a full-time position based in Indore, Madhya Pradesh, India, with a required experience level of 1 to 3 years.
Qualifications and Skills
- Excellent Communication Skills
- Graduate candidates can only apply
- 6 Months on paper experience is mandatory
- Voice Process
- Immediate Joining
- Work From Office
- Salary – 16.5K In Hand
- Location – Indore
Roles and Responsibilities
- Responding to customer inquiries and resolving issues promptly and professionally
- Building and maintaining strong relationships with clients through effective communication
- Providing accurate information about products, services, and company policies
- Processing orders, returns, and exchanges in a timely and efficient manner
- Handling customer complaints and escalations with empathy and problem-solving skills
- Assisting customers with technical support, troubleshooting, and navigating online platforms
- Maintaining customer records and documenting interactions accurately
- Collaborating with other departments to ensure customer satisfaction
- Identifying opportunities for process improvements and suggesting solutions