Customer Service

Job Description

Company Description

StudyCloud is an Edtech company, providing various technology-backed programs for educational institutions through a website and application called StudyCloud. We also indulge in many more E-learning programs. Our Parent company CBM is a well-established ISO certified educational company with a range of innovative, technology-enabled products and solutions designed exclusively for schools and colleges. At CBM we are catering to lakhs of students across hundreds of schools through our various educational services.

To know more about us, visit our website:

https://www.studycloud.in/

Department- Customer Support

Industry- Edu Tech

JD for the profile

1. Attending to customer queries through emails and phone calls

2. Handling sales inquiries, bookings, documentation, complaints handling, etc.

3. Handling bookings and documentation

4. Processing bookings by coordinating with the operations team

5. Maintaining records of regular activities

6. Calling prospects on the database provided for arranging meetings

7. Following up with the clients

Location-Mumbai

Experience 0-2yrs

Working Days- Monday to Saturday (Saturdays half-day)

What you can expect from us

At StudyCloud, we ensure growth and consistency. We believe that if we grow, you grow. Your hard work will be rewarded & recognized. We believe in creating a work atmosphere that helps you achieve your targets seamlessly. We provide ample training along with full support and assistance on the field. Opportunities to experience startup culture. Opportunity for Innovation. Great and collaborative company culture.

Apply today by dropping your updated CV at studycloud.hr@gmail.com or contact us on +91-9821630736

Subject line: Applied position

Come join us make a difference in the world of learning