indusoot astro pvt ltd
Customer Service
Job Description
Managing a team of representatives offering customer support.
– Overseeing the customer service process.
– Resolving customer complaints brought to your attention.
– Creating policies and procedures.
– Planning the training and standardization of service delivery.
– Selecting and hiring new staff.
– Monitoring the work of individual representatives and of the team.
– Conducting quality assurance surveys with customers and providing feedback to the staff.
– Possessing excellent product knowledge to enhance customer support.
– Maintaining a pleasant working environment for your team.
**Salary**: ₹10,000.00 – ₹15,000.00 per month
**Benefits**:
– Cell phone reimbursement
Schedule:
– Morning shift
**Speak with the employer**
+91 7060395775