indusoot astro pvt ltd

Customer Service

Noida
February 20, 2024
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Deadline date:

Job Description

Managing a team of representatives offering customer support.
– Overseeing the customer service process.
– Resolving customer complaints brought to your attention.
– Creating policies and procedures.
– Planning the training and standardization of service delivery.
– Selecting and hiring new staff.
– Monitoring the work of individual representatives and of the team.
– Conducting quality assurance surveys with customers and providing feedback to the staff.
– Possessing excellent product knowledge to enhance customer support.
– Maintaining a pleasant working environment for your team.

**Salary**: ₹10,000.00 – ₹15,000.00 per month

**Benefits**:

– Cell phone reimbursement

Schedule:

– Morning shift

**Speak with the employer**

+91 7060395775