igt solutions
Customer Service
Job Description
Hello Job seekers!
Greetings from IGT Solutions !
Currently we are hiring for multiple Process’s like:
Ø Premium International voice-process
Ø International Voice
– process
Ø Premium Domestic voice-process
Job Designation:
– For Fresher: Trainee Process Associate
– For Experienced: Process Associate
Below shared details describes different process based job description/requirement’s:
1) Premium International voice-process:
– Requirements:
– Excellent English verbal and written communication skills.
– Travel knowledge or Diploma or travel process experience highly-preferable.
– Under-graduate/ Graduation is any discipline/ Travel background or Hospitality Preferable.
– VET must and score needs to be above 60
– Salary Bandwidth:
– Up-to 24K for fresher
– Up-to 28k for experience
– Location:
Gurugram/ Gurgaon
2) International Voice
– process
– Requirements:
– Excellent English verbal and written communication skills.
– Travel knowledge or diploma or travel process experience preferable.
– Under-graduate/ Graduation is any discipline, Travel background or Hospitality Preferable.
– VET must and score needs to be above 55.
– Salary Bandwidth:
– Up-to 24K for fresher
– Up-to 28k for experience
– Location:
Gurugram/ Gurgaon
3) Premium Domestic voice-process
– Requirements:
– Good English verbal and written communication skills.
– Travel knowledge or diploma or travel process experience preferable.
– Under-graduate/ Graduation is any discipline, Travel background or Hospitality Preferable.
– Salary bandwidth:
– Salary Bandwidth:
– Up-to 18K for fresher
– Up-to 24k for experience
**Location**:
Gurugram/ Gurgaon
NOTE:
3) 5 Days working with 2 days rotational off with rotational shifts.
4) Rounds – Versant required (In some process),
HR and OPS
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹9,746.79 – ₹22,390.93 per month
Schedule:
– Flexible shift
– Rotational shift
– UK shift
– US shift
COVID-19 considerations:
Ability to commute/relocate:
– Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
– Bachelor’s (preferred)
**Experience**:
– total work: 1 year (preferred)
– Customer service: 1 year (preferred)
**Language**:
– English (preferred)
– Hindi (preferred)