igt solutions

Customer Service

Gurgaon
February 20, 2024
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Deadline date:

Job Description

Hello Job seekers!

Greetings from IGT Solutions !

Currently we are hiring for multiple Process’s like:
Ø Premium International voice-process

Ø International Voice
– process

Ø Premium Domestic voice-process

Job Designation:

– For Fresher: Trainee Process Associate
– For Experienced: Process Associate

Below shared details describes different process based job description/requirement’s:
1) Premium International voice-process:

– Requirements:

– Excellent English verbal and written communication skills.
– Travel knowledge or Diploma or travel process experience highly-preferable.
– Under-graduate/ Graduation is any discipline/ Travel background or Hospitality Preferable.
– VET must and score needs to be above 60
– Salary Bandwidth:

– Up-to 24K for fresher
– Up-to 28k for experience
– Location:
Gurugram/ Gurgaon

2) International Voice
– process
– Requirements:

– Excellent English verbal and written communication skills.
– Travel knowledge or diploma or travel process experience preferable.
– Under-graduate/ Graduation is any discipline, Travel background or Hospitality Preferable.
– VET must and score needs to be above 55.
– Salary Bandwidth:

– Up-to 24K for fresher
– Up-to 28k for experience
– Location:
Gurugram/ Gurgaon

3) Premium Domestic voice-process
– Requirements:

– Good English verbal and written communication skills.
– Travel knowledge or diploma or travel process experience preferable.
– Under-graduate/ Graduation is any discipline, Travel background or Hospitality Preferable.
– Salary bandwidth:

– Salary Bandwidth:

– Up-to 18K for fresher
– Up-to 24k for experience

**Location**:
Gurugram/ Gurgaon

NOTE:
3) 5 Days working with 2 days rotational off with rotational shifts.

4) Rounds – Versant required (In some process),

HR and OPS

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹9,746.79 – ₹22,390.93 per month

Schedule:

– Flexible shift
– Rotational shift
– UK shift
– US shift

COVID-19 considerations:
Ability to commute/relocate:

– Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

– Bachelor’s (preferred)

**Experience**:

– total work: 1 year (preferred)
– Customer service: 1 year (preferred)

**Language**:

– English (preferred)
– Hindi (preferred)