pluckk

Customer Service

Mumbai
February 20, 2024
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Deadline date:

Job Description

*Must be able to communicate with customers effectively.

*Must be flexible with working shifts.
– Must be a multi-tasker.

*Providing feedback on the efficiency of the customer service process.

*Ensure customer satisfaction and provide professional customer support.

*Knowing our products inside and out so that you can answer questions.

*Keeping records of customer interactions, transactions, comments, and complaints.

**Requirements**:

– High school diploma, general education degree, or equivalent.
– Ability to stay calm when customers are stressed or upset.
– Comfortable using computers.
– Experience working with customer support.

**Salary**: ₹10,355.55 – ₹33,700.70 per month

Schedule:

– Day shift
– Evening shift
– Flexible shift
– Monday to Friday
– Morning shift

Ability to commute/relocate:

– Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

– Higher Secondary(12th Pass) (preferred)

**Experience**:

– total work: 1 year (preferred)
– Customer service: 1 year (preferred)

**Language**:

– English (preferred)
– Hindi (preferred)

Application Deadline: 23/02/2023