Customer Service

Job Description

Process
– Netflix

**Job Description**:
1. Location: Airoli
2. Handling Inbound calls (Customer Service)
3. Need to handle queries related to US Customers Netflix Account.
4. Designation: CSA
5. Excellent communication skills needed
6. HSC/ Graduate with Minimum 6 Months Chat or Voice Experience.
7. Shift Timing 24*7 rotational shift
8. Week off-2 Rotational week off between Monday till Sunday
9. Salary – 27,000 In hand +2750 Incentives.
10. Strict background verification for all Employment and Educations documents.
11. Transport Boundaries: Panvel to Thane, Kalyan to Thane, Thane to Dadar East.
12. Rounds of Interviews: HR, Ops, Berlitz (VnA), Typing-25/85.

**Salary**: ₹15,000.00 – ₹27,000.00 per month

**Benefits**:

– Provident Fund

Schedule:

– Night shift
– Rotational shift
– US shift

Supplemental pay types:

– Performance bonus

Ability to commute/relocate:

– Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

– Higher Secondary(12th Pass) (preferred)

**Experience**:

– total work: 1 year (preferred)
– Customer service: 1 year (preferred)

**Language**:

– English (preferred)
– Hindi (preferred)

**Speak with the employer**
+91 8591282681