Sr Associate, Accounting

Job Description

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

About Lowe’s India: At Lowe’s India, we are the enablers who help create an engaging customer experience for our $97 billion home improvement business at Lowe’s. Our 4000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative methods to ensure that Lowe’s has a competitive edge in the market. To know more about Lowe’s India, visit Lowes.co.in.

About the Team

The Team is responsible for assisting the stores and providing accurate accounting resolutions to store queries. Ensuring the financials are updated correctly so that there is no negative impact to the company by posting JEs in a timely manner. We also work on periodic reporting and recons for Daily Summary, Gift Card and Omni Channel Accounting.

Job Summary:

The primary purpose of this role is to ensure the accurate and timely processing of basic financial transactions leveraging. Handling of escalations related to Daily Summary/SVC and clearing of Missing invoice issues. Working on end-to-end Gift card accounting and Omni Channel (Online Orders). Addressing any discrepancies related to gift card from stores perspective. Following up and recovering of money from customers due to issues related to Gift Card Issuances and Redeems. Preparing Month End Recons and Periodic Reporting, Working with Vendors who support the business.

Roles & Responsibilities:

Core Responsibilities:

• Resolving escalations coming from stores related to Gift Cards and Daily Summary
• Reconciliation of BS General Ledgers
• Follow-up with stores to collect money towards defaulted checks
• Coordinating with third party vendors to resolve issues with checks and Gift Cards
• Generating Daily Summary exception reports and resolving any issues by posting corrective JE’s
• Addressing issues related to Missing Invoices and Sales/Refund Variance
• Resolving Variances arising out of Daily Summary and Gift Card (GLSR730A)
• Resolving unmatched transactions arising out of sale of Third-Party Gift Cards (Blackhawk)
• Reconciling of Gift Card on monthly basis
• Resolving AWORS and Disputes on timely basis
• Apply principles to accurately record financial transactions and maintain appropriate supporting documentation.
• Work effectively and efficiently with team members and be able to strike a balance between multiple process.
• Drives customer satisfaction by ensuring activities are performed as per TAT with 100% quality.
• Provide ad hoc reporting as requested by the leadership.
• Work efficiently with cross functional teams in accounting for issue resolution
• Work on extracting, cleansing, converting, and presenting data according to requirements.
• Be a team player, by stepping into business problems which may not be associated with the main business to which you may be aligned to
• Updating of DTPs on quarterly basis
• Ensure 100% accuracy and 100% timely deliverables.

Years of Experience:

• 3 – 5 Years of Experience in Finance and Accounting. Prior experience in Retail Business, Gift Card Accounting, Cash Application, Collections and Balance Sheet Recon will be added advantage.

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

• Commerce Graduate and above

Skill Set Required

Primary Skills (must have)

• Demonstrated understanding of US GAAP concepts and financial controls (to apply this knowledge to the design and execution of activities within the respective area)
• Advanced skills in MS office programs (Excel, Word, Access)
• Strong understanding of accounting systems
• Demonstrated experience working cross-functionally
• Ability to effectively communicate in English (oral and written)

Secondary Skills (desired)

• Experience with accounting software and online platforms: Trintech, BPCS, PeopleSoft, Mainframe/Bluezone, MS Access Database etc.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.